You Have Questions, Hilltop Concrete Has Answers

1. Why should I work with Hilltop Concrete?
   • When you work with Hilltop Concrete, you’re working with a dedicated team that has your back. Hilltop Concrete is the highest-rated concrete fence company on the market today for many reasons!

1. Can I purchase the material and install the system myself? 
   •  ‘DIYers’ can definitely do the installation themselves. While we do offer full turnkey service to our Texas customers, some choose to do it themselves. We can supply you with the product and a detailed guide for you to use, our project managers are available to answer all of your questions.
2. Is there a pattern only on one side?
   • No, our fence panels are precast in molds with the same pattern on both sides, giving you an aesthetically pleasing look on either side. 
3. How long will a precast concrete fence last?
   • Our precast concrete fences can last 30+ years with little maintenance and still look as good as the day it was installed. It can withstand the test of time!
4. Do you provide references from satisfied customers?
   • Our testimonials are available on our website and we recommend Google for honest reviews from real people. Hilltop Concrete prides itself on maintaining exceptional customer service and a willingness to go the extra mile for our customers.
5. Will you use subcontractors for any part of the fence installation process?
   • All of our employees are Hilltop Concrete employees. On occasion we may be asked to install a gate or perform another scope of work within our contract; in these cases, we will work with a subcontractor. 
6. What is your policy for waste removal and cleanup?
   • We make every effort to ensure that our employees take responsibility for their work environment and try to leave the site in a better condition than when we first arrived.
7. What is the width of each fence panel you plan to install?
   • The dimensions of our concrete fence systems are typically 56 5/8 inches long by 12 inches high by 2 inches wide at its maximum and no less than 1 ½ inches wide at its minimum.
8. How deep will your company set the posts? Will you use concrete?
   • The depth of the piers will depend on the overall height of your fence. For an average 8’ high fence, we set our post in a 5.5-ft deep hole that is typically 12-18 in diameter. We set each post in concrete and add rebar cages where additional support is required. 
9. How should the fence be maintained when you have finished the job?
   • We recommend walking your precast concrete fence bi-annually to check for cracks or chips that may need to be sealed. Preventative maintenance is key to newly installed concrete fence last a lifetime.
10. What is your installation warranty?
    • We have a standard 5-year warranty for most of our work. 
11. How long is your quote/estimate good for?
    • All formal quotes from our company are good for 30 days.
12. What is the timeline for installation?
    • The installation timeline depends on the size of the project and the location. 
13. Can you ship products outside of Texas?
    • Hilltop Concrete is happy to fill material-only orders for our out-of-state customers and providing the shipping.
14. What are precast concrete fences used for?
    • Our precast concrete fence systems are utilized for a multitude of of different types of projects. From sound barriers on a busy road to Public Works projects that need substation enclosures to security walls to screening walls for multi-family developments. 
15. Does your company pull permits?
    • We pull permits as necessary for our customers.
16. Will you contact my utility company to verify the location of buried lines?
    • We always call 8-1-1 before the start of any project to make sure no utility lines may be in the proposed fence line. 
17. When is payment required? Do you require a deposit?
    • Each project is individual and we typically try to work with each customer’s individual needs concerning payment. 
18. Will you provide a firm written contract?
    • We require a contract to be signed by our representative and the financially responsible party before any materials are ordered. We do this to protect our customers and ourselves. 

Have more questions? Give us a call at 903-630-5465 or email hello@hilltopconcreteco.com and get the answers!