Concrete Fence Q and A

When you have questions, Hilltop Concrete has the answers!

1. Why should I work with Hilltop Concrete?
1. Hilltop Concrete is the highest-rated concrete fence company on the market today for a reason! When you work with Hilltop concrete, you're working with the best. 
2. Can I purchase the material and install the system myself? 
1. While we provide a full turnkey service to our Texas customers, you can certainly purchase the product and install it yourself. ‘DIYers’ have been doing this for a long time. We will supply you with detailed step-by-step guidelines and our project managers are available to answer questions as well.
3. Is there a pattern only on one side? 
1. No, our fences are precast in molds with the same pattern on both sides, giving it a consistent look.
4. How long will a precast concrete fence last?
1. Precast concrete fences can withstand the test of time! A precast concrete fence can last for 20 years or more with little maintenance and still look as good as the day it was installed!
5. Do you provide references from satisfied customers?
1. Our testimonials are available on our website and we recommend Google for honest reviews from real people. We pride ourselves on maintaining excellent customer service and a willingness to go above and beyond for our customers. 
6. Will you use subcontractors for any part of the fence installation process?
1. All of our employees are Hilltop Concrete employees. On occasion we may be asked to install a gate or perform another scope of work within our contract; in these cases, we will work with a subcontractor. 
7. What is your policy for waste removal and cleanup?
1. We make every effort to leave the site in a better condition than when we arrived and expect our employees to take responsibility for their work environment. 
8. What is the width of each fence panel you plan to install?
1. The dimensions of our concrete fence systems are typically 56 5/8 inches long by 12 inches high by 2 inches wide at its maximum and no less than 1 ½ inches wide at its minimum.
9. How deep will your company set the posts? Will you use concrete?
1. The depth of the piers will depend on the overall height of your fence. For an average 8’ high fence, we set our post in a 5.5-ft deep hole that is typically 12-18 in diameter. We set each post in concrete and add rebar cages where additional support is required. 
10. How should the fence be maintained when you have finished the job?
1. We recommend walking the fence twice a year to check for cracks or chips needing to be sealed. Preventative maintenance is the key to your new concrete fence lasting a lifetime. 
11. What is your installation warranty?
1. We have a standard 5-year warranty for most of our work. 
12. How long is your quote/estimate good for?
1. All formal quotes from our company are good for 30 days.
13. What is the timeline for installation?
1. That depends on the size of the project and the location. 
14. Can you ship products outside of Texas?
1. Hilltop Concrete is happy to fill material-only orders for our out-of-state customers.
15. What are precast concrete fences used for?
1. Our precast concrete fence systems have been utilized on a number of different types of projects including public works projects ranging from substation enclosures to highway sound barriers. They have also become a more popular choice with commercial developers to meet local screening wall codes for multi-family developments. Hilltop Concrete has also given homeowners and HOAs a fence that stays beautiful. 
16. Does your company pull permits?
1. We pull permits as necessary for our clients.
17. Will you contact my utility company to verify the location of buried lines?
1. We always call 8-1-1 before the start of any project to make sure no utility lines may be in the proposed fence line. 
18. When is payment required? Do you require a deposit?
1. Each project is individual and we typically try to work with each customer’s individual needs in regard to payment. 
19. Will you provide a firm written contract?
1. We require a contract to be signed by our representative and the financially responsible party before any materials are ordered. We do this to protect our customers and ourselves. 

Have more questions? Give us a call at 903-630-5465 or email hello@hilltopconcreteco.com and get answers. We will always put you before profit!